Training Menu

In the Kingdom of God, customer service  is about opening doors, giving access and building bridges within the local church.   Participants learn best practices for connecting people to God and to each other.

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Schedule this training if…

• People come to the Lead Pastor for anything other than pastoral care.

• You want to introduce excellence and honor as a standard in people interactions

• Your volunteer numbers are less than 50% of your congregation.

Refugees! Transplants! Seekers! Church hoppers! This workshop helps your team develop strategies and examine systems to effectively engage them all. Making Disciples begins with how you handle visitors and guests. 

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Schedule this training if…

• You want a church as friendly as you are. 

• Visitors come but don’t come back

• You’re still hosting “Friends and Family Day”

Effective leadership requires emotional stability. I call it having a leadership gut! In this training, leaders understand how to healthily manage thoughts, feelings, and behaviors in response to a variety of external and internal stimuli.  

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Schedule this training if…

• Your leaders are vomiting up their emotions!

• Your organization is entering rough waters and seasickness is likely. 

• You are expecting rapid growth or elevation.

A Group of People WORKING Together for a Common GOAL. That’s how we define teams. Understand the necessity and the varied methods of building a dream team. 

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Schedule this training if…

• Your leaders are vomiting up their emotions!

• Your organization is entering rough waters and seasickness is likely. 

• You are expecting rapid growth or elevation.

When we communicate we gain understanding of what is going on inside of others and help others understand what is going on inside of us. We call this “Giving voice to your soul.” This training equips leaders to turn thoughts and feelings into words and actions that others can understand.

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Schedule this training if…

• Your vision is being dropped by those entrusted to carry it.

• Processes are sluggish and things take too long to get done.

• You have to ask three people what’s really going on.

This powerful training has helped countless people to clearly define what excellence looks like and empowers them to walk it out in practical ways. (volunteer development, Leadership/Staff Refinement, Vision Execution)

 

Schedule this training if…

• You need language for a cultural shift

• You are ready to attract high-quality people

• You want to raise the love-walk in your church or organization.

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Culture is the soil that supports and sustains your vision.  It’s different for every church, business or organization. In this experience, leaders learn the origins of culture and discover what is the “Necessary Normal” for your organization. This topic can be delivered as a workshop or a training.

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Schedule this training if…

• You are starting something new

• You are expanding or experiencing growth

• You need to delegate (TRUST) more.